Depending on the products, services or functionalities that you wish to enjoy at any given time, we will need to process certain data or others. In general, said data will be, as appropriate, the following:
Please remember that when we ask you to fill in your personal data to give you access to a feature or service on the website, we will mark some fields as mandatory, since this is data that we need to be able to provide you with the service or give you access to the feature in question.
Please note that if you choose not to provide us with such information, you may not be able to complete your user registration or enjoy such services or features.
Depending on how you interact with our website, we will process your personal data for the following purposes:
We only process personal data that is strictly necessary to manage or resolve your request or petition.
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements to it. Likewise, we occasionally carry out quality actions and surveys aimed at finding out the degree of satisfaction of our clients and users and detecting those areas in which we can improve.
The legal basis that allows us to process your personal data also depends on the purpose for which we process it, so we will find different legal bases based on the following purposes:
The legal basis for the processing of your data is informed consent to respond to queries raised through the website, which implies acceptance of these conditions by the interested party.
User consent for the implementation of cookies.
Request for information.
We will process your data for as long as necessary to process your request or petition and subsequently for 1 year.
In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that support us in the services we offer you and that we detail below:
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights.
You may exercise them free of charge by sending us an email to our COMPANY address, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Request access to the data we have about you.
Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and you undertake to notify us of any changes or modifications to it.
Ask us to delete your data to the extent that it is no longer necessary for the purposes for which we need to process it as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it longer than necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.
Furthermore, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency. https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
We may modify the information contained in this Privacy Policy whenever we deem it appropriate. If we do so, we will notify you in various ways through the Platform, or even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, if applicable, object to or unsubscribe from any service or functionality.
We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookie Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.
